We know you will love your product, but if by chance we have made an oopsy and it is not quite what you expected or it has a fault, which we dont ever expect, but hey it happens. We will glady refund your money to you. The only rule is you must not use the product and we will need to get it back as purchased before we send you the dosh. We give you 30 days to get it back to us, after which time it's all yours to keep, However, if life has taken you by surprise and you miss the dealine, ask us and we may still let you send it back, but you will love it, so that is not gonna happen, right ;-)

As many products are made to order, we may need up to 14 days to get it cut or printed and made up with love before we can ship it to you. Rest assured however, that we will keep you updated if it is going to take longer than 7 days. We pay for shipping unless the store adds it on for you. Only bulky items may require shipping charges and of course all international orders will need to be quoted prior to shipping unless otherwise stated.